Privacy Policy – Artichoke Ltd

At Artichoke Ltd, we are committed to safeguarding your privacy and protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website (www.artichoke-ltd.com) or engage with our products and services.

1. Collection of Personal Information

We collect personal information when you interact with our website, products, or services. This may include, but is not limited to, your name, email address, phone number, postal address, and any other information you choose to provide. We may also collect data through comments you leave on our site, which includes the data shown in the comments form, your IP address, and browser user agent string to help spam detection.

2. Use of Personal Information

Your personal information is used to communicate with you about our products, services, or relevant updates. We also use this information to improve our website, products, and services based on your feedback.

3. Disclosure of Personal Information

We do not share your personal information with third parties without your explicit consent, except as required by law or when necessary to protect our rights, property, or safety.

4. Data Protection and Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.

5. Cookies and Tracking Technologies

We use cookies on our site to enhance your user experience. These include cookies that save your login information and preferences, cookies that manage session states and preferences for embedded content from other websites. You may opt-in to saving your details in cookies for convenience.

6. Embedded Content from Other Websites

Articles on our site may include embedded content (e.g., videos, images, articles). These websites may collect data about you, use cookies, and monitor your interaction with embedded content.

7. Your rights

You have the right to access, rectify, or erase your personal data held by us. You may also have the right to restrict or object to our processing of your personal data and request data portability. If you have an account or have left comments, you can request an exported file of the personal data we hold about you.

8. Data Retention

We retain personal data collected or processed by the website indefinitely to recognise and approve any follow-up comments automatically. User information stored in your profile is also retained indefinitely unless you choose to edit or delete it.

9. Changes to This Privacy Policy

We reserve the right to update or modify this policy at any time. Changes will be effective immediately upon posting the updated policy on our website.

10. Contact Us

If you have any questions or concerns about our privacy practices or wish to exercise your rights regarding your personal data, please contact us at:

  • Address: Artichoke Ltd, 9 Cheddar Business Park, Wedmore Rd, Cheddar BS27 3EB
  • Phone: +44 (0)1934 745270
  • To email us, please visit the Contact page on our website.

This policy also covers how we handle comments and the associated data, cookies, and user rights regarding data retention and deletion. We aim to maintain transparency in our data practices while ensuring the highest level of privacy protection for our users.